Bailment Disclosure

This Bailment Disclosure explains how the physical cards behind your Vault Claims are held, and what protects your claim. When a pack reveals a card to you, you acquire a Vault Claim on that specific card (Terms of Service, Section 4). The card itself remains the holding shop's property, stored in the shop's secured vault and flagged as reserved to your claim: the shop cannot list, sell, or encumber a reserved card, and each participating shop is required to insure the customer-reserved cards in its vault. A shop whose insurance has lapsed cannot list or sell additional cards until coverage is restored.

Your claim entitles you to delivery of the identified card. In defined events only — loss, damage, or an insurance event affecting the card — the claim is satisfied instead by an equivalent card (the same card at the same grade from the same grading company, or for a raw card the same card in the same condition) or by the make-whole remedy: the greater of the card's recorded value and the market value of an equivalent card when the loss is notified, credited to your account as we recover it from the shop. Performance of every Vault Claim is the holding shop's obligation, and the shop is solely responsible for making you whole. The platform administers that obligation: it keeps the record, books what the shop owes, recovers it from the shop's payouts, passes recovered amounts through to you as credit, and may suspend a shop that does not perform. The platform does not advance the remedy and does not guarantee the shop. The in-app dispute process gives you a direct channel to the shop while your card is in the vault or in transit to you.

When a card is redeemed — at your request, or automatically where the holding shop delivers automatically, as the pack page states — the sale of the physical card completes: title and possession transfer to you, tax and any shipping fee are charged, and from that moment until delivery the shop holds and ships your property as bailee — your redeemed card is your property, not an asset of the shop, and the shop bears the risk in transit. The shipment and the card's condition on arrival are the shop's responsibility, not the platform's.